Reference

Terms and Conditions That Govern Your cv66bt Account

These terms set out what you agree to when you access cv66bt — covering your account, how you use bKash, Nagad, and Rocket for deposits and withdrawals, and what we each expect from the relationship.

Account eligibilitybKash, Nagad, Rocket conduct rulesWithdrawal conditionsAccount closure rightsJurisdiction-dependent access
cv66bt Terms and Conditions That Govern Your cv66bt Account
ACCOUNT SECURITY AND DATA

How We Handle Your Account and Data

Your account data — name, registered mobile number, wallet details — is held securely and used only to operate your cv66bt account and process transactions. We do not share your bKash, Nagad, or Rocket number with third parties outside of the payment verification process. Account access is protected through OTP verification tied to your registered mobile; if you lose access to that number, contact support before attempting a recovery. You can request a copy of the data we hold, ask us to correct it, or ask us to close your account at any time through the support channels above.

Data Retention

We keep your account and transaction records for as long as your account is active and for a period after closure as required by applicable rules.

Wallet Security

Your registered bKash, Nagad, or Rocket number is tied to your account identity. Changes require identity verification before they take effect.

OTP Access Control

Every account login uses OTP sent to your registered mobile. If that number is compromised, freeze your account through support immediately.

Data Requests

To view, correct, or delete the data we hold on you, submit a request via email or live chat with your account's registered mobile number.

TERMS QUERIES AND HELP

How to Reach Us About These Terms

If something in these terms is unclear, or you need to flag an account issue — a duplicate flag, a wallet mismatch, a withdrawal on hold — our support team handles it directly. Reach out through any of the channels below. For wallet-related disputes, have your bKash, Nagad, or Rocket transaction reference ready before you contact us; it speeds up the review significantly.

Team online

Live Chat

Available from the account menu on mobile or desktop. Fastest path for wallet verification queries and account status questions.

Email Support

Send detailed terms or account questions to our support address. We reply in order of receipt; include your registered mobile number.

Help Centre

The on-site help section covers common terms questions — account limits, wallet rules, closure steps — without needing to wait for a reply.

Common Questions About These Terms

The questions below come from real account situations — wallet mismatches, account holds, eligibility queries. If yours isn't here, live chat is the fastest way to get a specific answer.

Access depends on your local law and eligible region. Review the terms for your jurisdiction before creating or using an account. We do not make legal determinations on your behalf.

Deposits from an unregistered bKash number are held pending verification. Contact support with the transaction reference and we'll review it against your account identity.

No. These terms allow one account per person. Duplicate accounts linked to the same identity or mobile wallet are flagged and may both be suspended while we review.

Contact support before you request a withdrawal. Wallet number changes require identity verification. Withdrawals to an unverified number will be held until the update is confirmed.

Close your account before the updated terms take effect. Continued use after a change is posted means you accept the new version. We notify you of material changes via your registered contact.

Submit a request through live chat or email using your registered mobile number. We can provide a copy, correct inaccuracies, or process a deletion request depending on applicable rules.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.